Telecommunications, Information technology, Media & Electronics (TIME)

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The Digital Century: where is value headed in the digital

With supporting conditions, Europe can regain a leadership role in this fast-growing ecosystem.

The digital industry has been through a lot of turbulence in the last 15 years, since the Internet bubble burst after the dot-com boom. Customer usage has changed radically, technology has been regularly upgraded and new players have emerged. Some of these have skyrocketed while others have...
Telecommunications, Information technology, Media & Electronics (TIME), Digital company transformation

Telecoms & Media executive breakfast event

Launch of annual Arthur D. Little flagship Telecom & Media study in London

On March 31, 2017, Arthur D. Little held in London the first of a series of launch events of the latest edition of its annual Telecoms & Media flagship report with an unprecedented attendance of global senior industry executives and key investors, including more than ten leading UK operators,...
Telecommunications, Information technology, Media & Electronics (TIME)

Creating a Gigabit Society

The role of 5G

People love being connected to digital services, demand continues to grow, and the number of services and applications continues to expand. Today’s mobile networks deliver greater speed and reliability than ever before, but in the next five years we will see a revolution in the...
Telecommunications, Information technology, Media & Electronics (TIME)

Consolidate, diversify or perish

Arthur D. Little Media Flow of Funds, 2017

The media industry is experiencing a massive digital transformation. This creates a complex and volatile environment for media companies and the transformation will significantly affect value flows going forward. Traditional media companies will need to take (tough) portfolio decisions as the...
Telecommunications, Information technology, Media & Electronics (TIME)

The customer meeting of the future

Seamless, personal and at the right time

The new wave of digitalization is driven by changes in customer behavior and rapid technology development that contribute to new business logic for companies and organizations. Being able to meet customers’1 or citizens’ specific needs is central. This means a change of focus from specific customer...
Telecommunications, Information technology, Media & Electronics (TIME), Strategy

Beyond the best network operations!

How telecom operators can enhance network operations efficiency and customer experience

Current international industry trends predict mid-term reductions of profitability margins for telecom operators, in particularfor mature markets. This is a result of huge investments (GSMA estimates that telecom operators will invest $1.7 trillionon capex during 2014-2020) that are required to...
Telecommunications, Information technology, Media & Electronics (TIME)

Major strategic choices ahead of TelCos: Reconfiguring for

How digitalization will impact telecommunication operators’ configuration

The telecom industry is not in a stable state. In fact, due to the increasingly large strategic and technical option space, we expect operators to become more diverse. Within the next five years, the structure of operators will likely have changed significantly. This makes evaluating them...
Telecommunications, Information technology, Media & Electronics (TIME)

Rethinking managed services group designs

How telco group designs can unlock value for managed ICT services

As the success of managed services (MS) continues to drive growth in the B2B space, an increasing number of operators are venturing into the managed ICT space. However, the role telecommunication groups should play when selling and providing managed ICT services must shift from the...
Telecommunications, Information technology, Media & Electronics (TIME)

Telecom retail & consumer protection

Just a compliance challenge, or a differentiation opportunity?

Telecom players dedicate significant resources to complying with retail & consumer protection (RCP) regulation, having created complex horizontal processes and tools spanning several departments. Despite this, the complexity of the subject and the continuous flow of new rules often translate...
Telecommunications, Information technology, Media & Electronics (TIME)

Future Telco Production Model

How core revenue decline is driving new production architectures

Given the speed of technology cycles, new flexible production architectures are a prerequisite to driving the pace of product innovation and transforming operations. IP networking combined with network function virtualization (NFV)/cloud and software-defined networking (SDN) are emerging...
Telecommunications, Information technology, Media & Electronics (TIME)