The preparation for this edition of our periodic Energy Journal started just before the Covid-19 pandemic hit global society six months ago. We have since then realized that energy companies are showing particular resilience to address the mega-trends of the industry and continuing their journey to transform their business models and value chain architectures.
Covid-19 might have slowed down the pace of this transition in parts of the value chain to some extent, but overall the need to innovate is still intact and even essential. In fact, we have experienced how agile companies navigated through the crisis by re-defining their ways of working and by establishing new ways of interacting with their customers and suppliers. Clearly, Covid-19 is not the driver for the energy transition but it has provided energy companies with opportunities to rapidly transform parts of their value creation ecosystem.
We are certain that all players within the energy and utilities sector such as national and international oil companies, power producers, transmission and distribution system operators as well as energy wholesalers and retailers must build on the current industry dynamics.
We believe that the current edition of Arthur D. Little’s flagship report is a relevant and valuable body of knowledge and expertise to reflect on the key business issues that are critical to the energy transition. These include discussions about the need for hydrogen and e-fuels to decarbonize societies, the end of the traditional gasoline retail model, demystification of electric charging, but also controversial discussions about delivering the nuclear promise and the energy consumer of the future.
Arthur D. Little helps clients navigate through their journey. We have always been at the forefront of innovation and we are now more than ever at the vanguard of delivering practical and forwardlooking solutions that uncover new growth opportunities in the changing energy ecosystem.
Managing Partner, Global Leader Energy & Utilities Practice
Table of Contents
Shift in business models
Potential pathways and frameworks to help business leaders develop new essential capabilities
COVID-19 and the future of the oil & gas industry
Leading the way in the energy transition
Energy retailers in Europe need to leverage an increasingly open energy ecosystem to differentiate and stay competitive
On utility-mobility convergence
With a disruptive lifestyle and technological changes ahead, the fuel retail business will need to create a new customer experience on the forecourt
A driver for convergence and new business opportunities
Digital and operations excellence
How are oil and gas companies adopting digital in their operations and how can they shift from pilots to full-scale implementation?
Combining safety culture and operational excellence
Looking ahead at energy offerings
Why and how utilities should seize the opportunity before others do
What is its role in smart city development?