1 min read •

“What do you consider client orientation?”

Client orientation, argues, Diethart Bühler, MD Central Europe, is most and first of all an innovation topic. It is most relevant to anticipate customer needs at a stage when customers themselves do not realize they have them. This is what H&M, Dacia or Apple did best in the past.

1 min read •

“What do you consider client orientation?”

Client orientation, argues, Diethart Bühler, MD Central Europe, is most and first of all an innovation topic. It is most relevant to anticipate customer needs at a stage when customers themselves do not realize they have them. This is what H&M, Dacia or Apple did best in the past.