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Consumer-Driven Innovative Product Development

To achieve Total Quality Management (TQM), companies must be customer-driven. In other words, they must translate what their customers want and need into products and services that fit those customers' criteria for purchase and repurchase decisions. To do so, companies must be able to measure the...

Environmental Excellence: Meeting the Challenge

Environmental, health, and safety management is one of the most pressing challenges facing corporations today. However, except for a handful of progressive companies, most organizations are not yet devoting to this critical area the full attention and resources it needs. The "wait-and-see"...

Viewpoint Continuous Renewal at Motorola

Few of the challenges of leadership are as pressing as the task of addressing ourselves to the renewal of the dynamic high-technology industries. This paper contains a potpourri of thoughts on this subject.

Identifying Strategic Environmental Opportunities: A Life Cycle Approach

Leading companies now recognize that commitment to the environment can help them not only avoid costly problems or liabilities, but also identify environmentally based opportunities for competitive advantage. These opportunities take two forms: cost reduction and differentiation of products,...

The New Environmental Stewardship

Heads of corporations have long been fluent in the languages of competition, finance, shareholder value, and - more recently - manufacturing strategies and global information networks. But for many, environmental management was an issue to be looked after elsewhere in the organisation.

Japan's Changing Management Style

In response to the rapidly changing world markets in which they compete, Japanese firms are facing the need for significant changes in the way they manage themselves. While some changes are already under way, more drastic changes may be expected. Specifically, Japanese firms are moving toward a...

Strategic Alliances in High-Tech Industries

As the next century approaches, significant trends now emerging in global economics and technology will have major implications for corporate international strategies. While Europe and North America are forming stronger regional trading blocs, Western firms are also pursuing increasingly attractive...

Political and Economic Forces Shaping the Business World

Historians and social scientists do better looking backward than looking forward. Economists, for example, have predicted seven of the last two recessions. Once something has happened, however, we can usually explain why it was inevitable.

Telecommunications: Fueling Asia Pacific Growth?

If information is the oxygen of modern economic development, then telecommunications provides the essential circulatory system. A health check on the state of Asia Pacific telecommunications today would reveal both bad news and good news.

Alliances for Competitive Advantage: Why, When, and How

For better or worse, alliance formation soared during the 1980s as corporations united for competitive advantage. While many alliances have been highly successful, others have ended bitterly, and some should never have been formed in the first place. In today's world, it is important to understand...