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Viewpoint Continuous Renewal at Motorola

Few of the challenges of leadership are as pressing as the task of addressing ourselves to the renewal of the dynamic high-technology industries. This paper contains a potpourri of thoughts on this subject.

Identifying Strategic Environmental Opportunities: A Life Cycle Approach

Leading companies now recognize that commitment to the environment can help them not only avoid costly problems or liabilities, but also identify environmentally based opportunities for competitive advantage. These opportunities take two forms: cost reduction and differentiation of products,...

Viewpoint Arthur D. Little's Experience with TQM

Arthur D. Little's experience with Total Quality Management (TQM) has both emerged from and helped to shape our corporate strategy, which, in turn, is designed to meet a number of goals. Although Arthur D. Little's goals predate our commitment to the specific techniques of TQM, in a sense they have...

Viewpoint Achieving Environmental Excellence: Ten Tools for CEOs

Achieving environmental excellence means addressing issues of planetary - if not cosmic - importance:How do we make sure that the products and by-products of our industrial society do no harm to our planet?How do we continue industrial growth while preserving the resources our grandchildren and...

Managing Rapid Technological Development

The introduction of new technology into products is accelerating in industry after industry. Today, the pace at which companies introduce new technology has become a principal determinant of competitive success - or failure. Arthur D. Little has had extensive experience assisting organizations...

Managing Interfaces: A Key to Rapid Product and Service Development

Today, innovation contributes as much to protecting profits as cost containment. Indeed, many companies risk corporate failure unless they produce the right products or services at the right time. To keep up with their innovative competitors, both manufacturing and service industries recognize the...

The North American Free Trade Area: Impacts and Implications

The North American Free Trade Area (NAFTA) - comprising the United States, Canada, and Mexico - will soon come into being as the world's largest trading bloc, directly challenging the growing primacy of the European Community and the Japan-East Asia bloc.

Viewpoint New Tools, New Rules: Playing to Win in the New Economic Game

At temperatures near absolute zero, and now at much higher temperatures for some ceramic materials, superconductivity occurs. The rules that govern the propagation of electricity suddenly change. Resistance disappears and electrical devices become much more efficient. Devices that previously could...

The Outlook for Central and Eastern Europe

In this fall of 1991, as the former constituents of the Soviet Union struggle to define new political identities and to avert economic disaster, it is worth considering the situations of some of the countries that emerged earlier from behind the Iron Curtain. Czechoslovakia, Poland, and Hungary...

Implementing Total Quality Management

The key to a successful Total Quality Management (TQM) program is not in understanding it - TQM is, after all, largely common sense - but in actually doing it. At ODI we've observed, in our work with almost 300 companies, that world-class implementations of TQM tend to have certain common elements...