The Chief Technology Officer as an Agent of Change
Issue 4, 1994

Peter Drucker wrote in one of his many insightful essays: "The source of wealth is knowledge. If we apply knowledge to tasks we already know how to do, we call it productivity. If we apply knowledge to tasks that are new and different, we call it innovation." He went on to say that "the two beacons of productivity and innovation must be the guideposts of industrial management and leadership."