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Measuring the Performance of the Innovation Process

When executives examine how smart their innovation processes are, the soul–searching involves questions of effectiveness, efficiency, and risk. How does the company's record of success in innovation stand up against competitors'? Does the company achieve an adequate return on its investments in...

Viewpoint The Information Superhighway

Prognostications on the information superhighway range from the starry–eyed to the deeply pessimistic. In this article, we propose to present a realistic, balanced assessment of precisely what the information superhighway is, what it will do, and how it will develop – or, more accurately, how it...

The Chief Technology Officer as an Agent of Change

Peter Drucker wrote in one of his many insightful essays: "The source of wealth is knowledge. If we apply knowledge to tasks we already know how to do, we call it productivity. If we apply knowledge to tasks that are new and different, we call it innovation." He went on to say that "the two beacons...

Benefiting from NAFTA: New Opportunities in North America

A rather experienced Mexican president, Porfirio Diaz – he was in office 36 years – portrayed his nation's basic attributes in the following way: "Pobre México, tan lejos de Dios, tan cerca de los Estados Unidos." ("Poor Mexico, so far from God, so near the United States.") It's this basic fact of...

Emerging Technologies: A Novel Approach to Envisioning...

Just beyond the typical business time horizon are significant new technologies that will change our lives. These emerging technologies, not yet fully realized and still outside the arena of competition, will create enormous opportunities – and huge threats. Each of these technologies tends to be 10...

Transnational Corporations and Global Environmental Policy

Ten years ago, "environmental" was not a very important word in the business lexicons of most transnational companies. Today, many of these companies have made superior environmental performance a worldwide priority. They express their commitment in written environmental policies and manage...

Product and Technology Management: Learning to Juggle in...

The leading–edge R...

Leveraging Customer Value

At the invitation of Arthur D. Little, Inc., executives from a number of leading companies met earlier this year to discuss state–of–the–art advances in one key area of growth: leveraging customer value (LCV). LCV is the set of activities by which companies select, attract, and retain profitable...

A Prism Primer Protecting Intellectual Property

Recent news items underscore the effective use of intellectual property to protect and enhance an organisation's competitive position. Despite the critical importance of intellectual property, few companies really understand what it is, how various laws and regulations work to protect it, what...

Realising the Power of Technology

Companies everywhere are concerned that the return on their investment in technology development (which includes R...