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Issue 2, 1993

Controlling the Product Creation Process

Pressure to be first to market with the right products is nothing new. Companies that rely on new product introductions for growth and prosperity have always known that ill-conceived products and lost development time cost them heavily in missed sales targets, lost revenues, postponed profits, and...
Issue 4, 1993

Removing Barriers to Change: The Unwritten Rules of the Game

In every realm of our lives, whether we're at work or play, there are Rules of the Game. And these rules always come in two forms – written rules and unwritten rules.
Issue 2, 1993

Rooting Out the Causes of Inefficient Product Creation

In the decades ahead, successful companies will be those that can develop products with real customer value - and do so fast, consistently, and cost-effectively. Toward this end, most forward-thinking companies have taken initiatives to improve their product creation processes. Among their new...
Issue 4, 1993

Trust and Cooperation: The Payoff from a Great Place to Work

When Robert McDermott took over as CEO of USAA, he inherited an underperforming auto and casualty insurer that satisfied none of its major stakeholders - customers, owners, or employees. Service was often shoddy, and the turnover rate among its largely female clerical staff was nearly 50 percent a...
Issue 1, 1993

Realising the Power of Technology

Companies everywhere are concerned that the return on their investment in technology development (which includes R...
Issue 4, 1993

Building the Power Partnership: Some Rules of the Game for...

One of history's most remarkable organizational achievements is the large public enterprise governed by an independent board of directors. It has served society well for most of this century as an unrivaled creator of wealth, employment, social services, and benefits.
Issue 1, 1993

Strategic Technology Leveraging: Managing the Next...

As the costs and the risks of acquiring advanced technology have escalated, businesses have come under pressure to increase the value of their technology by accelerating the pace of its development and expanding its profitable application. This pressure is driving major changes in sourcing...
Issue 3, 1993

Business and the Environment: The Shape of Things to Come

Business and the Environment: The Shape of Things to Come
Issue 1, 1993

The Role of Government in Fostering Innovation

The powerful role traditionally played by governments in fostering private-sector innovation is now expanding, and savvy companies are taking full advantage of a wide range of governmental support, both traditional and new.
Issue 3, 1993

Measurement for Environmental Effectiveness

Most major businesses spend more than two percent of sales on environmental, health, and safety (EHS) performance. Yet, remarkably, most of them measure that performance only to the extent required by regulation. Worse, at a time when increasing accountability means rising risk, the measures they...