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Improved Products Through Design-for-Environment Tools

In the past, product development teams were often insulated from other disciplines within the company. Too often, products were developed without adequate input from marketing about customer needs, from manufacturing about realistic and cost–effective production, from the environmental group about...

Organisational Learning and Safety: Breaking the Performance Plateau

Traditionally, companies have improved their safety performance by investing in new technologies, procedures, training, and management systems. But in the past decade, many companies that have continued to invest in building leading-edge safety programmes have reached a performance plateau. Since...

The Business Benefits of Ergonomics

Some managers still think that ergonomics means simply providing a new chair or an antifatigue mat, or having a committee make adjustments to a workstation. In fact, ergonomics can help organisations maximize the capabilities and productivity of their workforces, make wise capital expenditures,...

Technology Valuation - A Milestone on the Path from Art to Science

If you believe that your chief source of sustainable business success is the company's skill, knowledge, and information, you are likely in the forefront of the new economy – an economy fueled by intellectual assets, rather than hard assets. And if you are an executive of a technology–based...

Becoming a Product Juggernaut

"Juggernaut" is an English adaptation of "Jagannath," a traditional Indian divinity associated with the notion of irresistible or unstoppable force; and a product juggernaut is simply a company that keeps winning over its competitors through the sheer superiority of its product offering. At Arthur...

Leading Organisational Transformation

"Breakthrough thinking," "continuous innovation," "discontinuous change," "transformation": the words are often used interchangeably, their meanings vague and imprecise. Most recently, "transformation" seems to be winning out over the alternatives. The trouble is, the word is applied to all kinds...

The Role of Leadership in a Learning Organisation

Many executives are now realizing that building the learning capability of their organisations is critical to achieving their business strategy. But this recognition raises some difficult questions. With all the demands on already scarce company resources, where will the energy come from to create...

Achieving Breakthroughs in Executive Team Performance

Why do intelligent, reasonable executives, when they become part of an executive team, often behave in ways that are clearly not in the best interests of the organization? Why does team–based decision–making sometimes become "group think," which stifles productivity and contributes to bad decisions...

Viewpoint Reflections on Succession

Succession planning plays a key role in an organization's ability to pursue its long–term strategies and achieve lasting results. Clearly, good management doesn't happen by itself, and succession planning is critical to its continuation, Year in and year out, succession planning is recognized as...

Scenarios and Long-term Visioning: Critical Elements of Technology Strategy

In this high–tech era, technology discontinuities occur in every industry sector. Digital mobile telephony, computer optical storage systems, high performance polymers, biotechnology, and genetic engineering are all examples of the technologies that are changing the world we live in, creating...