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Working Against the Clock: Timescale-Driven Development

Traditional product development methods take more time than is generally acceptable today. They also treat time as an important but secondary consideration, beginning the planning process with a set of assumptions about the steps involved and only then asking, "How long will it take?" We have...

Becoming a Product Juggernaut

"Juggernaut" is an English adaptation of "Jagannath," a traditional Indian divinity associated with the notion of irresistible or unstoppable force; and a product juggernaut is simply a company that keeps winning over its competitors through the sheer superiority of its product offering. At Arthur...

Leading Organisational Transformation

"Breakthrough thinking," "continuous innovation," "discontinuous change," "transformation": the words are often used interchangeably, their meanings vague and imprecise. Most recently, "transformation" seems to be winning out over the alternatives. The trouble is, the word is applied to all kinds...

The Role of Leadership in a Learning Organisation

Many executives are now realizing that building the learning capability of their organisations is critical to achieving their business strategy. But this recognition raises some difficult questions. With all the demands on already scarce company resources, where will the energy come from to create...

Achieving Breakthroughs in Executive Team Performance

Why do intelligent, reasonable executives, when they become part of an executive team, often behave in ways that are clearly not in the best interests of the organization? Why does team–based decision–making sometimes become "group think," which stifles productivity and contributes to bad decisions...

Viewpoint Reflections on Succession

Succession planning plays a key role in an organization's ability to pursue its long–term strategies and achieve lasting results. Clearly, good management doesn't happen by itself, and succession planning is critical to its continuation, Year in and year out, succession planning is recognized as...

Scenarios and Long-term Visioning: Critical Elements of Technology Strategy

In this high–tech era, technology discontinuities occur in every industry sector. Digital mobile telephony, computer optical storage systems, high performance polymers, biotechnology, and genetic engineering are all examples of the technologies that are changing the world we live in, creating...

Viewpoint Go for Growth: Five Paths to Profit and Success

Grow or die – it's a call to arms spreading throughout America's corporations. Growth is appearing at the top of many management meeting agendas. It's prominently featured in glossy annual reports and confidential strategic plans. It's optimistically discussed with investment analysts. Its pros and...

Balanced Performance Measures: Tracking the Pathway to High Performance

Traditional business performance measures, such as return on assets or earnings per share, reflect a company's overall financial results in a given period. While useful, they offer little insight into why or how the organisation achieved any particular result, and they provide little guidance as to...

Minimalist Manufacturing: Leveraging Process Knowledge for Strategic Benefit

"We are overwhelmed and swimming in reports on every SKU, machine, shift."... "We need to increase capacity this year."... "I need to prepare for new product introduction next year. And the CEO says that we must change with the times and become a more responsive learning organisation – able to...