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Six Imperatives for Excellence in Environmental Management

In managing for the environment, no company, however accomplished, can afford to rest on its laurels. The solid progress achieved over the past decade – in the development of clean technologies, sophisticated resource recovery systems, innovative environmental management systems, risk management...

The Coming Revolution in Manufacturing

New manufacturing technologies - exemplified by responsive design, moldless forming, and prototype simulation - will revolutionize the ways products are manufactured and marketed, permitting and indeed requiring the substitution of know-how for capital. Old notions of economies of scale will be...

An Eye on Disclosure: The EC's Eco-Management and Audit Scheme

"... Whereas the provision of information to the public, by companies, on the environmental aspects of their activities is an essential element of good environmental management and a response to the growing interest of the public in information on this subject..."Official Journal of the European...

Viewpoint Full-Cost Accounting

When it comes to full-cost accounting, nobody has all the answers. Certainly we don't. We do know, however, that air, water, and land are not the "free goods" our society once believed them to be. They must be redefined as assets so that they can be appropriately and efficiently allocated. Ideally...

Creating a Product Strategy

Surely every business has a product strategy - right? Wrong! A product strategy is much more than a list of specific product actions over time. It is an explicit route-map designed to guide a company in its efforts to develop and market products that build sustainable competitive advantage and meet...

Controlling the Product Creation Process

Pressure to be first to market with the right products is nothing new. Companies that rely on new product introductions for growth and prosperity have always known that ill-conceived products and lost development time cost them heavily in missed sales targets, lost revenues, postponed profits, and...

Removing Barriers to Change: The Unwritten Rules of the Game

In every realm of our lives, whether we're at work or play, there are Rules of the Game. And these rules always come in two forms – written rules and unwritten rules.

Rooting Out the Causes of Inefficient Product Creation

In the decades ahead, successful companies will be those that can develop products with real customer value - and do so fast, consistently, and cost-effectively. Toward this end, most forward-thinking companies have taken initiatives to improve their product creation processes. Among their new...

Trust and Cooperation: The Payoff from a Great Place to Work

When Robert McDermott took over as CEO of USAA, he inherited an underperforming auto and casualty insurer that satisfied none of its major stakeholders - customers, owners, or employees. Service was often shoddy, and the turnover rate among its largely female clerical staff was nearly 50 percent a...

Realising the Power of Technology

Companies everywhere are concerned that the return on their investment in technology development (which includes R...