innovation quick wins – guide some practical tools


Select your office


Managing Rapid Technological Development

The introduction of new technology into products is accelerating in industry after industry. Today, the pace at which companies introduce new technology has become a principal determinant of competitive success - or failure. Arthur D. Little has had extensive experience assisting organizations...

Managing Interfaces: A Key to Rapid Product and Service Development

Today, innovation contributes as much to protecting profits as cost containment. Indeed, many companies risk corporate failure unless they produce the right products or services at the right time. To keep up with their innovative competitors, both manufacturing and service industries recognize the...

The North American Free Trade Area: Impacts and Implications

The North American Free Trade Area (NAFTA) - comprising the United States, Canada, and Mexico - will soon come into being as the world's largest trading bloc, directly challenging the growing primacy of the European Community and the Japan-East Asia bloc.

Viewpoint New Tools, New Rules: Playing to Win in the New Economic Game

At temperatures near absolute zero, and now at much higher temperatures for some ceramic materials, superconductivity occurs. The rules that govern the propagation of electricity suddenly change. Resistance disappears and electrical devices become much more efficient. Devices that previously could...

The Outlook for Central and Eastern Europe

In this fall of 1991, as the former constituents of the Soviet Union struggle to define new political identities and to avert economic disaster, it is worth considering the situations of some of the countries that emerged earlier from behind the Iron Curtain. Czechoslovakia, Poland, and Hungary...

Implementing Total Quality Management

The key to a successful Total Quality Management (TQM) program is not in understanding it - TQM is, after all, largely common sense - but in actually doing it. At ODI we've observed, in our work with almost 300 companies, that world-class implementations of TQM tend to have certain common elements...

Japanese Businesses at a Crossroads

In the 1990s, Japanese businesses are being challenged to revise their fundamental approaches to doing business, both domestically and internationally. The practices that are being called into question include both export policies and exclusionary business practices, as well as deeper cultural...

Soft Measurement: A Vital Ingredient in Quality Improvement

During the early days of the quality revolution, when quality improvement efforts were focused primarily on manufacturing, managers measured hard facts - errors, rejects, and production time - as a way to document tangible improvements in the production process.

Safeguarding the Environment: Critical Issues for Today and Tomorrow

Underlying all environmental issues is the tension between stewardship of the environment and the goals of business, namely growth and profitability. Today, the message of the scientists is being heard.

Measuring the Payoff From Improved Customer Service

In recent years, we have often been approached by senior executives with questions along the following lines: "I hear all this hype about providing better customer service as part of my Total Quality Management program, and it sounds intriguing, but the thing is, how do I justify investing in it? I...