Innovation in regulated industries
by Francis How, Rick Eagar, Charles Boulton, Alex Kappeler
Issue 2, 2012
Technology & innovation management

Innovation in regulated service industries with a legacy of state ownership, such as public transport, remains a major challenge in many countries. What are the pre-requisites for innovation and what can policymakers and companies do individually to overcome the barriers? This article shows how a regulated service sector with interdependent players can collectively become more innovative.