Measuring Learning: Assessing and Valuing Progress
Issue 3, 1995

Say you've just been appointed the CKO – Chief Knowledge Officer – of your organization. You are responsible for managing the company's knowledge capital, including how it is created, maintained, and used. You understand the principles of learning organizations and believe that effective learning is the pathway to accelerated performance improvement. Now you need to know what the pathway looks like and how you can get started. We suggest that a good place to start is with an assessment of your organization's knowledge base and learning skills. An assessment forms the baseline against which you can measure your progress toward becoming a learning organization. Exhibit 1 offers a roadmap for "learning to learn" and highlights the focus of this article – how to assess your current state of organizational learning.