Remediation Management: Improving Performance and Getting Results
Issue 4, 1995

Remediation programs have historically given companies little satisfaction while costing them millions. Leading companies today, however, are finding ways to gain increased control over their remediation programs and greater value from their expenditures. These programs go beyond the largely reactive approaches of the past to build long–term company value by emphasizing a business focus and strategic action. They achieve consensus for realistic solutions through better communication with all stakeholders in remediation projects. And they use measures that enable companies to track real progress and target areas for improvement. At a two–day colloquium, Arthur D. Little's senior managers facilitated a discussion among executives from nine companies whose remediation management practices represent the "Best of the Best." They explored how their remediation strategies are helping them improve business results.