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Consumer-Driven Innovative Product Development

To achieve Total Quality Management (TQM), companies must be customer-driven. In other words, they must translate what their customers want and need into products and services that fit those customers' criteria for purchase and repurchase decisions. To do so, companies must be able to measure the...

The New Environmental Stewardship

Heads of corporations have long been fluent in the languages of competition, finance, shareholder value, and - more recently - manufacturing strategies and global information networks. But for many, environmental management was an issue to be looked after elsewhere in the organisation.

Japan's Changing Management Style

In response to the rapidly changing world markets in which they compete, Japanese firms are facing the need for significant changes in the way they manage themselves. While some changes are already under way, more drastic changes may be expected. Specifically, Japanese firms are moving toward a...

How the Japanese Manage Risk

Americans hear so much about Japan as the success story of the international economy, they sometimes forget that the Japanese have economic problems of their own. Japan has its declining industries such as steel and its low-wage competitors such as South Korea and Taiwan. And in an era of fast-...

Corporate Management of a Major Crisis

The way a company manages a major crisis can literally spell the difference between life and death - both for the immediate victims of the crisis and for the company itself. Over the past decade, several major crises have had severe environmental, health, and safety consequences, as well as drastic...

Strategic Alliances in High-Tech Industries

As the next century approaches, significant trends now emerging in global economics and technology will have major implications for corporate international strategies. While Europe and North America are forming stronger regional trading blocs, Western firms are also pursuing increasingly attractive...

Political and Economic Forces Shaping the Business World

Historians and social scientists do better looking backward than looking forward. Economists, for example, have predicted seven of the last two recessions. Once something has happened, however, we can usually explain why it was inevitable.

Telecommunications: Fueling Asia Pacific Growth?

If information is the oxygen of modern economic development, then telecommunications provides the essential circulatory system. A health check on the state of Asia Pacific telecommunications today would reveal both bad news and good news.

Alliances for Competitive Advantage: Why, When, and How

For better or worse, alliance formation soared during the 1980s as corporations united for competitive advantage. While many alliances have been highly successful, others have ended bitterly, and some should never have been formed in the first place. In today's world, it is important to understand...

Collaborating With Potential Competitors: The Profits and...

Many Western managers are becoming wary of joint ventures. They have learned through costly experience that such alliances - particularly with Asian partners - can become a low-cost route through which new competitors acquire technology and market access. However, with the costs of product and...