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Win the automotive COVID-19 rebound

How automotive sales & aftersales can prepare for the post-corona era

Economic lockdowns in the COVID-19 crisis have quickly and severely compromised the automotive supply chain and dealerships in unprecedented ways – car sales dropped by up to 80 percent in one month and production was stopped for weeks. The recession after the crisis will cut global car demand by...
Automotive, Marketing & sales

Aviation year zero – Green for grants

How governments, as the de facto next key stakeholders of the aviation industry, should support a transformation that serves customers, citizens and

Governments around the world are pouring money into the aviation industry as never before. Regardless of the forms these cash injections take (grants, loans, equity or tax deferrals), governments around the world are becoming de facto the next key stakeholders of aviation. They must thus finance a...
Travel & transportation, Strategy, Sustainability

Facing major risks: Getting it right

Rethinking risk management to enhance organizations’ resilience

Many governments, organizations and companies were not adequately prepared to respond to a risk of the scale of COVID-19. Over the last decades various epidemics have occurred, and some leaders and organizations had warned about the possibility of a pandemic crisis causing dramatic global...
Risk

Aviation year zero – The future is reinvention

How aviation players should prepare for recovery and regrowth

It is clear to all that COVID-19 has dealt a devastating blow to the aviation industry. However, while the pre-crisis industry was still thriving from the waves of globalization and commoditization of travel, it was already facing threats such as environmental pressures, unbalanced profit sharing...
Travel & transportation, Strategy

Managing clinical trials during COVID-19 and beyond

A new, groundbreaking predictive analytical approach which can be deployed in a few weeks to cope with the current crisis, and has the broader

One of the many consequences of the COVID-19 crisis has been difficulty in continuing to enroll and run clinical trials, which typically involve large numbers of people interacting in multiple geographies. Arthur D. Little (ADL) has pioneered and deployed a new, risk-based predictive analytical...
Healthcare & life sciences, Technology & innovation management, Digital problem solving

The 5F War Room

Ensuring health & safety while preparing recovery and future growth

Businesses worldwide are facing unprecedented challenges from the COVID-19 pandemic. The paramount need is to secure health and safety for the workforce, clients and our societies at large. Beyond that, impact on demand is brutal, with companies forced to juggle major downturns and upturns for...
Strategy, Organization & transformation, Operations management

Unleashing value from intelligent automated processes

How communication service providers can capture the AI-powered RPA opportunity

Robotic process automation (RPA) and artificial intelligence (AI) are complementary – when implemented together they enlarge the scale of value that can be created. AI can add intelligence to automated processes, enabling companies to extract insight on which they can base data-driven business...
Telecommunications, Information technology, Media & Electronics (TIME), Digital company transformation

Is your city ready to go digital?

How 5G use cases will unleash your city’s full potential

Today, cities face a multitude of challenges originating from societal and technological changes: population growth, urbanization, infrastructure provision, crime and cyber-crime, and environmental pollution. These challenges necessitate new digital use cases. A variety of use cases based on 5G,...
Public services, Telecommunications, Information technology, Media & Electronics (TIME), Strategy, Marketing & sales, Digital company transformation

The dark side of the moon: Online-offline integration in automoti

Connecting channels is a key success factor for customer satisfaction and sales

The behavior of car buyers has dramatically changed. Nowadays, they spend more than 70 percent of their time in the buying process online, and the number of dealer visits is seldom more than one. Thus, without online-offline integration, customers do not experience a seamless journey, and the...
Automotive

The evolution of public EV charging

What will happen when charging becomes a commodity?

The European public EV charging market is heading for disruption. Although the market is still at an embryonic stage, EV charging is already about to become a commodity and players need to innovate in several directions to stay in business. Some are still hesitating, while others are already...
Automotive, Strategy, Sustainability