cdo versus cio – non zero sum game

Insights

Select your office

Reports

Beyond Voice: A Survey of Voice-Enhanced Services

Arthur D. Little and VMA, the International Association for Enhanced Voice Services, have conducted a pan-European survey on voice enhanced services offered by operators. The objectives of the survey were to assess the availability of features and services in the various European markets, measure...

Strategic Planning for Telecom Companies 2005

Arthur D. Little has conducted a global study to analyse the various approaches to planning strategies in the telecoms industry. 24 high profile interviews were conducted in 20 countries such as the USA, Germany, UK, South Korea and Japan' with 18 incumbent operators participating in this...

Deregulation of the telecom sector

Deregulation is being discussed in many countries as a means to provide incentives for investments into new infrastructure. This includes the EU, where deregulation is likely to be brought forward as one aspect of the forthcoming review of the EU regulatory framework for electronic communications...

Mobilizing Enterprise

Mobile Enterprise Solutions have reached a development stage in which they can bring considerable benefits to companies. Arthur D. Little and the communications solutions provider, Ericsson, recently conducted a joint survey of current trends in Mobile Enterprise Solutions. The study found that...

Broadband Vision 2011

In our third report on the Broadband industry, we have assessed three basic industry scenarios, namely operator dominance, shift of value towards internet companies and sponsored environments to provide a broad understanding of the Broadband Vision 2011. The report also highlights evolution of...

Web 2.0

Web reloaded? Driving convergence in the "real world"

Arthur D. Little has led a number of Web 2.0 projects. One of the lessons learned out of these projects is that Web 2.0 is not only gaining speed in the US but also in Europe. Recent deals, such as the acquisition of MySpace by the News Corporation, the acquisition of myvideo.de by ProSiebenSat1,...

Making the network count again

With competition in the mobile industry growing, mobile operators are now considering flat-rate pricing as the best way to meet customer expectations and to stimulate the take-up of mobile broadband services. Although mobile customers will appreciate the freedom to talk or be online as much as they...

Mobile TV - Tuning in or Switching off?

Broadcast Mobile TV is a new and complex business at the crossroads of the media/TV and broadcast/ telecommunication industries. Therefore it is not surprising that broadcast mobile TV has, in spite of about 40 million active broadcast mobile TV users worldwide, disappointed expectations on...

Global M-Payment Report Update – 2009

M-payments surging ahead: distinct opportunities in developed and emerging markets

In the last five years, markets with mobile payment offers have matured with a variety of players entering the industry value chain and new services being launched. Initially, there was a race to enter the market and a strong rivalry between different technological propositions that would...

Future of Television

The End of TV as We Know It?

The future of TV will be defined by the enrichment of linear TV with interactive, on-demand services. Successful business models will be based on a hybrid model, i.e. a combination of free services to attract users to the respective platform and paid services. Our report shows how this could work....