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Survival of the Fittest

The future of the European leasing market

After years of record growth, the European leasing market will see a projected negative growth of about minus 10 per cent in 2009, and the number of leasing providers is set to decrease by up to 30 per cent over the next five years. Which players will survive and what business model do they need to...
Financial services

Flying on tracks

Network airlines moving into high speed rail operations

This Arthur D. Little transportation Viewpoint looks at the key implications of airlines moving into high-speed rail. What is the business logic? What are possible characteristics of the competition between airline rail services and incumbent rail operators? What do airlines need to do in order to...

Reshaping the Corporate Center

How to turn your corporate headquarters from a cost factor into true value generation

Many corporates struggle when it comes to optimising support and back-office functions. Our approach offers a precise assessment of what needs to be kept, what needs to be done differently and what needs to be discontinued. The result? Corporate headquarters that many companies have never dared to...

Setting priorities in the crisis

How focusing on the "basics" makes a difference

Since 1997, Arthur D. Little has been investigating the common factors that underpin the exceptional performance of six global companies. Revisiting these companies during the current crisis, we have established that the findings we made during the recession of the early 2000s still hold true,...

Tapping potential in Europe's card market

How to benefit from a growing market

Cards are the fastest-growing form of non-cash payment around the world. The European card market retains huge potential for growth - 80 per cent of transactions in Europe are still made in cash. European card issuers can draw on trends in mature markets to identify the strategies they need to...
Financial services

Cost Down, Environment Up

Green IT and cost improvement

Organisations may be tightening their belts in current economic times, but green IT’s global momentum shows no sign of slowing down, according to the Arthur D. Little market survey in January 2009. The CIO must combine green IT initiatives with cost improvement programs to convince executive...
Information management

The Moment of Truth

Cable infrastructure as a competitive Next Generation Access (NGA) platform in a financial crunch?

Cable operators are not only increasing market share but have also developed a cost-effective evolution path to meet future demand. In the foreseeable future, customer experience over cable will be comparable to that of fibre access networks. Investors should consider opportunities in cable...

Evolution of the species

Optimising the IT sourcing model

Few IT departments are in good enough shape to meet the challenges arising from the current financial crisis. Optimising the IT sourcing model can provide a solution. Arthur D. Little proposes a service integrator approach: by outsourcing IT to a service integrator, companies can focus internal...
Financial services, Information management

Banking on the go

Identifying and capturing value in mobile banking

As some banks begin to exploit the mobile phone to offer customers services characterised by a previously unimaginable level of accessibility, convenience and personalisation, a profound transition in the relationship between people and their finances is underway. This paper looks at how banks can...
Financial services

Driving After Sales excellence

How to grow profit & market share through high-performance After-Sales?

In the current automotive market environment, the after-sales sector represents one of the few remaining opportunities to generate substantial operating profits. However, this remaining stronghold of profitability is already under increased competitive threat. How should an after-sales company know...