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Time to dare: Reinvent the home butler

From device-based smart-home to service-based smart-life solutions

After years of decline, telecom operators are being lured by promising opportunities around the smart-home. But empirical experience reveals that product-focused activities struggled to contribute to top line growth, and will continue to do so, whereas end-to-end smart-life services seem to be the...
Telecommunications, Information technology, Media & Electronics (TIME)

Digital Inclusion in public services

Enhancing digital literacy, skills and inclusion in public services

Despite investments and efforts, the performance in “connectivity” of different European regions is not homogenous. Moreover, our analysis shows two meaningful trends: first, the more confident individuals are with technology, the more they interact online with public authorities; second, the more...
Public services, Digital company transformation

Innovation Quest for Telecom Operators

The heat is on!

Telecom operators still have ground to coverThe topic of innovation is not new to telecom companies per se, with the industry having cycled through myriad forms of financial and organizational investments. Telecom operators were among the first to introduce corporate accelerators, invest with...
Telecommunications, Information technology, Media & Electronics (TIME), Technology & innovation management

Dispute Resolution Support Services

Contractual, commercial and technical expertise in the global energy industry

Dispute Resolution Support Services at Arthur D. LittleThe senior members of our Dispute Resolution Support team have worked on the commercial and technical aspects of the global energy industry since the 1970s. They have personal experience of negotiating Production Sharing Agreements, LNG &...
Oil & gas, Utilities & alternative energy

The Truck Industry in the Middle East

Strategic growth opportunities in an underestimated region

Executive summaryConventional wisdom in the truck industry is that the Middle East is mostly a budget-truck market, with a strong presence of Chinese manufacturers – but the reality is different. The Middle East is, firstly, on a far higher truck-quality standard and, more importantly, does not...
Automotive

The future of diesel engines

Diesel market share will stay above 50% in medium-upper car segments

Limits on emissions in the automotive sector are expected to become even more stringent in the future, with the US and EU leading the regulation pattern. Diesel accounts for about 50% of yearly car registrations in the EU (though less than 1% in the US) but, unlike with gasoline, exhaust emissions...
Automotive

Escalating fines for safety offences

Since the introduction of new sentencing guidelines in February 2016, companies have seen much larger fines for health and safety violations

New sentencing guidelines are evidently changing the landscape for health and safety prosecutions. Executives should be aware of these changes and the potential implications on their businessSince 1974, the Health and Safety at Work etc. Act has been the backbone of the legislative framework...
Risk

How to unlock the hidden value of the customer?

Capturing maximum customer spending through dynamic pricing and bundling

In the last two decades all OEMs have found new space for growth by leveraging additional revenue streams that addressed downstream business and ancillary products and services. They realized that even though they were massively investing in marketing and sales activities that attempted to...
Automotive, Marketing & sales

Time to monetize fixed-mobile convergence

How to move beyond fixed-mobile bundles

Fixed-mobile convergence has become a reality in Europe, driven by operators in markets with infrastructure-based competition and essentially adopted by customers for its discounts. Behind the nice take-up figures, there is a contrasting reality – the challenge being for operators to capture the...
Telecommunications, Information technology, Media & Electronics (TIME)

Airport parking

How to maximize customer experience and value creation from airport parking activities

Setting the sceneOver the past few decades, airports have evolved from mere infrastructure providers to hubs of commercial activities. The continuous growth in passenger traffic and coverage of destinations, coming from the hub strategy of legacy airlines as well as from the rise of low-cost...
Travel & transportation