José González

Partner

Head of Insurance

Areas of Focus

Education

IESE Business School, Spain
Master of Business Administration
Valladolid University, Spain
Degree in Telecommunication Engineering

Past Experience

Zurich Santander Insurance America
Head of Strategy and Governance
McKinsey & Company
Allianz Partners (Multiasistencia)
Business Development Director
The Boston Consulting Group

José combines executive experience in the insurance and services industries with strategy and technology consulting experience. He focuses on advising on strategic decisions and leading the implementation with pragmatism to create real P&L and customer value. Some of the topics where José is working on include partnerships / new business design and implementation, innovative distribution models, data strategy, digital transformation, claims optimization, and IT strategy.

José is also the Head of Insurance of ADL, collaborating with other partners in our Financial Services practice to better serve our multinational clients.

Before joining Arthur D. Little, José worked for four years in the Financial Industry Sector in Spain and Latin America as head of Strategy and Governance for Zurich Santander. Previously Jose also worked in a multinational TPA focused on claims management and with other global strategy consulting firms.

José has a degree in Telecommunications Engineering from Valladolid University and an MBA from IESE in Spain.

Recent Publications

Transforming insurance through AI
Transforming insurance through AI
The insurance landscape is on the brink of a transformational shift, driven by the convergence of data and artificial intelligence (AI). In a world where information is at the core of accurate pricing, and a business where innovation reigns supreme, leaders must embrace technological advancements to thrive in the digital era. In this Viewpoint, we embark on a journey through the promising future of insurance, exploring how AI technology revolutionizes the use of data in every aspect of this age-old sector.
The future of digital bancassurance sales
The future of digital bancassurance sales
Banks are evolving by leaps and bounds, using digital channels to facilitate interactions and meet the demands of their customer base. In this context, the bancassurance model — which has been an example of success in past decades — must adapt to changing customer requirements and seek ways to continue growing. In this Viewpoint, we explore some options bancassurance businesses can initiate to help them thrive and capture the digital sales opportunity.
Setting up successful insurance partnerships
Setting up successful insurance partnerships
With maturity and fierce competition across the insurance landscape, partnerships with massive distributors — in bancassurance and beyond (e.g., utilities, retail, telecommunications) — have emerged as an increasingly popular alternative to achieve growth targets. Competition to sign an agreement with a relevant partner is intense and costly, and once an insurer achieves that milestone, failing to capture the expected value emerges as a worst nightmare.

José combines executive experience in the insurance and services industries with strategy and technology consulting experience. He focuses on advising on strategic decisions and leading the implementation with pragmatism to create real P&L and customer value. Some of the topics where José is working on include partnerships / new business design and implementation, innovative distribution models, data strategy, digital transformation, claims optimization, and IT strategy.

José is also the Head of Insurance of ADL, collaborating with other partners in our Financial Services practice to better serve our multinational clients.

Before joining Arthur D. Little, José worked for four years in the Financial Industry Sector in Spain and Latin America as head of Strategy and Governance for Zurich Santander. Previously Jose also worked in a multinational TPA focused on claims management and with other global strategy consulting firms.

José has a degree in Telecommunications Engineering from Valladolid University and an MBA from IESE in Spain.

Recent Publications

Transforming insurance through AI
Transforming insurance through AI
The insurance landscape is on the brink of a transformational shift, driven by the convergence of data and artificial intelligence (AI). In a world where information is at the core of accurate pricing, and a business where innovation reigns supreme, leaders must embrace technological advancements to thrive in the digital era. In this Viewpoint, we embark on a journey through the promising future of insurance, exploring how AI technology revolutionizes the use of data in every aspect of this age-old sector.
The future of digital bancassurance sales
The future of digital bancassurance sales
Banks are evolving by leaps and bounds, using digital channels to facilitate interactions and meet the demands of their customer base. In this context, the bancassurance model — which has been an example of success in past decades — must adapt to changing customer requirements and seek ways to continue growing. In this Viewpoint, we explore some options bancassurance businesses can initiate to help them thrive and capture the digital sales opportunity.
Setting up successful insurance partnerships
Setting up successful insurance partnerships
With maturity and fierce competition across the insurance landscape, partnerships with massive distributors — in bancassurance and beyond (e.g., utilities, retail, telecommunications) — have emerged as an increasingly popular alternative to achieve growth targets. Competition to sign an agreement with a relevant partner is intense and costly, and once an insurer achieves that milestone, failing to capture the expected value emerges as a worst nightmare.

More About José
  • IESE Business School, Spain
    Master of Business Administration
  • Valladolid University, Spain
    Degree in Telecommunication Engineering
  • Zurich Santander Insurance America
    Head of Strategy and Governance
  • McKinsey & Company
  • Allianz Partners (Multiasistencia)
    Business Development Director
  • The Boston Consulting Group