Germany

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Dr. Klaus Schmitz

Partner

Head, Automotive Practice, Central Europe

About Klaus

Klaus is a Partner in our Munich office and leads the Automotive Practice in Central Europe. He predominantly serves clients in the automotive industry. His second background being in the technology and innovation practice, Klaus also supports clients in the high-tech industry on innovation and technology topics.

In automotive, his main fields of work comprise marketing, sales and after-sales, as well as strategic innovation, technology and information management. Relevant project examples are best customer experience, strategic planning, sales and after-sales excellence and product life-cycle management (PLM).

His special interest lies in mastering the disruptive change of digitization and new mobility for clients. His education and background in information systems and software development enable him to understand technology issues.

Before joining Arthur D. Little, Klaus co-founded a research-oriented consultancy and led it as managing director for five years. Prior to this he was a junior researcher, lecturer and project leader in large external projects with big German corporations.

Education

University of Bamberg
Doctorate/PhD
University of Bamberg
Diploma in Information Systems

Past Experience

Center for business information systems
Founder and Managing Director
University of Bamberg
Junior Researcher, Lecturer and Project Manager
Universities of Duisburg Essen and Bayreuth
Visiting Lecturer

Insights

The role of hydrogen in building a sustainable future for automotive mobility
Dr. Klaus Schmitz
Transportation and mobility need to decarbonize and dramatically lower the sector’s emissions. This is necessary not just from a regulatory perspective, but also because only a truly sustainable transportation and automotive industry will be able to maintain its importance and prosperity in the long run.
Car subscription schemes
Dr. Klaus Schmitz, Marc Droste, Dr. Philipp Seidel
Ownership model of the future or marketing stunt?
Artificial intelligence in mobility
Dr. Klaus Schmitz
Beyond the hype, where the true value lies
The Future of Automotive Mobility
Dr. Klaus Schmitz, Wolf-Dieter Hoppe
Future car sales – how to go direct?
Dr. Klaus Schmitz, Dr. Philipp Seidel, Marc Droste
The physical retail store for goods and services is losing ground to new sales models and channels. Online retail, often in a direct sales set-up, continues to gain market share in almost every product category. In the automotive industry, players such as Tesla and electric vehicle (EV) start-ups, without existing widespread sales networks, sell directly through new channels, including online, urban boutiques and pop-up stores. Besides more variety in sales formats, this allows for limiting of retail costs and payout of margins to dealer networks.

Dr. Klaus Schmitz

Partner

Head, Automotive Practice, Central Europe

Germany

Contact & Follow

About Klaus

Klaus is a Partner in our Munich office and leads the Automotive Practice in Central Europe. He predominantly serves clients in the automotive industry. His second background being in the technology and innovation practice, Klaus also supports clients in the high-tech industry on innovation and technology topics.

In automotive, his main fields of work comprise marketing, sales and after-sales, as well as strategic innovation, technology and information management. Relevant project examples are best customer experience, strategic planning, sales and after-sales excellence and product life-cycle management (PLM).

His special interest lies in mastering the disruptive change of digitization and new mobility for clients. His education and background in information systems and software development enable him to understand technology issues.

Before joining Arthur D. Little, Klaus co-founded a research-oriented consultancy and led it as managing director for five years. Prior to this he was a junior researcher, lecturer and project leader in large external projects with big German corporations.

Education

University of Bamberg
Doctorate/PhD
University of Bamberg
Diploma in Information Systems

Past Experience

Center for business information systems
Founder and Managing Director
University of Bamberg
Junior Researcher, Lecturer and Project Manager
Universities of Duisburg Essen and Bayreuth
Visiting Lecturer

Insights

The role of hydrogen in building a sustainable future for automotive mobility
Dr. Klaus Schmitz
Transportation and mobility need to decarbonize and dramatically lower the sector’s emissions. This is necessary not just from a regulatory perspective, but also because only a truly sustainable transportation and automotive industry will be able to maintain its importance and prosperity in the long run.
Car subscription schemes
Dr. Klaus Schmitz, Marc Droste, Dr. Philipp Seidel
Ownership model of the future or marketing stunt?
Artificial intelligence in mobility
Dr. Klaus Schmitz
Beyond the hype, where the true value lies
The Future of Automotive Mobility
Dr. Klaus Schmitz, Wolf-Dieter Hoppe
Future car sales – how to go direct?
Dr. Klaus Schmitz, Dr. Philipp Seidel, Marc Droste
The physical retail store for goods and services is losing ground to new sales models and channels. Online retail, often in a direct sales set-up, continues to gain market share in almost every product category. In the automotive industry, players such as Tesla and electric vehicle (EV) start-ups, without existing widespread sales networks, sell directly through new channels, including online, urban boutiques and pop-up stores. Besides more variety in sales formats, this allows for limiting of retail costs and payout of margins to dealer networks.