Volker Pfirsching

Partner

Head, Global Digital Competence Center

Areas of Focus

Education

University of Regensburg
Diplom-Wirtschaftsinformatiker (Business Information Systems)
University of Regensburg
Graduate of Intercultural Negotiations

Volker A. Pfirsching is a Partner at Arthur D. Little based in Munich. He is a member of the Central European Management Board and heads the global Digital Competence Center.

As a thought leader in Digital Disruption, Volker is engaged in many large-scale transformation projects, touching business and technology alike. He is founder of the Arthur D. Little Digital Center of Excellence and organizer and facilitator of Arthur D. Little digital roundtables, bringing together top executives to exchange in digital challenges.

After his studies, Volker joined the company in 2002 and has been a Partner since 2012. He has led a large number of client projects in Europe and abroad, focusing on successful and holistic digital transformations covering all aspects from strategy, business, technology and the essential “human factor”.

Recent Publications

11 technology trends for post-crisis success
Dr. Fabian Doemer, Michael Kolk, Volker Pfirsching, Philipp Mudersbach
Find out more
Financial services
Achieving excellence in insurance claims management
José González, Andreas Buelow, Volker Pfirsching
CLAIMS MANAGEMENT EXPERIENCE In today’s mature and hypercompetitive insurance market, insurance companies’ growth within their core business is often limited to winning customers from other insurers. Therefore, as this growth strategy results in high customer acquisition costs, it is critical for insurance companies to boost loyalty to ensure profitability.
Find out more
Unleashing innovation in IT
Michael Majster, Frédéric Rosès, Volker Pfirsching, Fabian Sempf, Rick Eagar
IT is still often seen as inflexible and costly Digitalization has been at the top of the strategic agenda for over a decade (see Figure 1). IT assets, and the function that manages them, are usually seen as the backbone of the digitalization effort.
Find out more
RPA: Robotic Process Automation
Volker Pfirsching, Bernd Schreiber, Marius Romanescu
Executive Briefing Series An 8-part series to be updated weekly from July to September 2019   RPA is changing the way processes are automated. In the following guide we will give insights what RPA is, what can be expected by RPA – now and in future - and how to enable a fast operationalization and scaling of process automation by RPA.
Find out more
The flywheel concept – A powerful foundation for a successful digital shift
Philipp Mudersbach, Volker Pfirsching
Today’s corporate world requires companies to look for a clear purpose for their business ventures, other than solely maximizing profits. This purpose, or in other words, the “why”, is essential for future success in an ever-changing and more and more digital business environment – to convince not only customers of the company’s offerings, but also investors of opportunities and employees of the company’s strategy.
Find out more

Volker A. Pfirsching is a Partner at Arthur D. Little based in Munich. He is a member of the Central European Management Board and heads the global Digital Competence Center.

As a thought leader in Digital Disruption, Volker is engaged in many large-scale transformation projects, touching business and technology alike. He is founder of the Arthur D. Little Digital Center of Excellence and organizer and facilitator of Arthur D. Little digital roundtables, bringing together top executives to exchange in digital challenges.

After his studies, Volker joined the company in 2002 and has been a Partner since 2012. He has led a large number of client projects in Europe and abroad, focusing on successful and holistic digital transformations covering all aspects from strategy, business, technology and the essential “human factor”.

Recent Publications

11 technology trends for post-crisis success
Dr. Fabian Doemer, Michael Kolk, Volker Pfirsching, Philipp Mudersbach
Find out more
Financial services
Achieving excellence in insurance claims management
José González, Andreas Buelow, Volker Pfirsching
CLAIMS MANAGEMENT EXPERIENCE In today’s mature and hypercompetitive insurance market, insurance companies’ growth within their core business is often limited to winning customers from other insurers. Therefore, as this growth strategy results in high customer acquisition costs, it is critical for insurance companies to boost loyalty to ensure profitability.
Find out more
Unleashing innovation in IT
Michael Majster, Frédéric Rosès, Volker Pfirsching, Fabian Sempf, Rick Eagar
IT is still often seen as inflexible and costly Digitalization has been at the top of the strategic agenda for over a decade (see Figure 1). IT assets, and the function that manages them, are usually seen as the backbone of the digitalization effort.
Find out more
RPA: Robotic Process Automation
Volker Pfirsching, Bernd Schreiber, Marius Romanescu
Executive Briefing Series An 8-part series to be updated weekly from July to September 2019   RPA is changing the way processes are automated. In the following guide we will give insights what RPA is, what can be expected by RPA – now and in future - and how to enable a fast operationalization and scaling of process automation by RPA.
Find out more
The flywheel concept – A powerful foundation for a successful digital shift
Philipp Mudersbach, Volker Pfirsching
Today’s corporate world requires companies to look for a clear purpose for their business ventures, other than solely maximizing profits. This purpose, or in other words, the “why”, is essential for future success in an ever-changing and more and more digital business environment – to convince not only customers of the company’s offerings, but also investors of opportunities and employees of the company’s strategy.
Find out more

More About Volker
  • University of Regensburg
    Diplom-Wirtschaftsinformatiker (Business Information Systems)
  • University of Regensburg
    Graduate of Intercultural Negotiations