Public services

SOLVING SOCIETY'S MOST PRESSING
CHALLENGES, SIDE BY SIDE
Government bodies in the 21st century face a complex web of challenges. They need to manage interdependencies: navigating within and between diverse policy domains and levels of authority to address increasingly complex societal problems and greater internationalization.

Specialists in public sector consulting, we help public-sector clients hone their governance, organizations and strategic responses. Our organizational-design methodology helps craft nimble and agile public authorities – better equipped to anticipate and overcome their most pressing challenges and create a future full of possibility.
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SHAPING TOMORROW’S SOCIETY

From mobility networks, energy grids and smart cities, to predictive analytics and healthcare systems – we’re helping public bodies capitalize on accelerating technological change to shape the societies of tomorrow.

Strategy & Organization
We help clients hone strategic responses to changes in technology, constituents’ demands, policy developments, and evolving mechanisms for service delivery.
Performance Improvement & Business Redesign
We work side-by-side with clients to deliver better service, making efficiency gains and improving program effectiveness from the bottom up.
Technology & Innovation Management
We support clients to become more innovative and customer oriented across all aspects of technology and innovation management, ensuring it is converted rapidly into added value.
Sustainability & Risk Management
We help clients to integrate sustainability into their operations and service delivery, supporting them as they manage risks strategically.

YEARS OF DEDICATED PUBLIC SERVICE

Our experience and expertise put us at the forefront of public sector and government consulting. Over the years, our practice has worked with ministers and their cabinets, administrative bodies, autonomous and semi-autonomous agencies, regulatory bodies, non-governmental organizations and international institutions in every corner of the world. 

Today, we work in collaboration with our Open Consulting network to reimagine what the future holds and create smarter, healthier, happier, more dynamic cities and societies capable of creating positive change and making a powerful difference for our clients and the societies they serve.
INNOVATION, GLOBALIZATION, AND ICT INFRASTRUCTURE
DELIVERING CORPORATE GOVERNANCE FRAMEWORKS
ASSESSING BOARD DECISION-MAKING
HOW WILL INTELLIGENT INFRASTRUCTURE SHAPE THE FUTURE OF SOCIETY?
The client requested our support to ensure ICT infrastructure compliance with current and future technology and usage requirements and the achievement of National Vision 2021. We developed a roadmap
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HOW CAN YOU COMBINE ECONOMIC AND SOCIAL EXPERTISE TO CREATE FUTURE-PROOF SOLUTIONS?
The secretary-general of the Department of Public Health and Safety of the Food Chain and Environment required in-depth, multi-year assistance to rethink, redraw and implement the processes of the two institutes. We worked to redesign the methodology to analyze the situation and define the new processes.
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DESIGNING AND IMPLEMENTING A CORPORATE GOVERNANCE FRAMEWORK
A public research institute engaged Arthur D. Little to assess the current performance and identify future standards with respect to corporate governance for each of the institutes.
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LATEST INSIGHTS
We provide critical insight into industry challenges, accelerating performance, innovating through convergence and digital, and creating a positive impact in the world.
All Insights
The government of the future
The government of the future
Key insights for developing a truly responsive and digitally immersive government   Digital government has been top of mind for governments worldwide. For decades, government service delivery has been evolving across archetypes, allowing for radical transformation of service delivery and interaction models with citizens, businesses, and even civil servants. This Viewpoint provides a blueprint for taking steps toward a truly immersive digital government archetype through bold strategies, new ways of working, and an effective future-oriented government service delivery model that puts the latest digital technologies and infrastructure at its core, setting the stage for the government of the future.
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Accelerating post-pandemic e-learning
Accelerating post-pandemic e-learning
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Advanced digital technologies
Advanced digital technologies
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Helping MSMEs rise again
Helping MSMEs rise again
Governments should help MSMEs as a key to global economic recovery
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Is your city ready to go digital?
Is your city ready to go digital?
How 5G use cases will unleash your city’s full potential
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Digitalization of government services
Digitalization of government services
We want an “experience” – not just great IT
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The Lebanon municipal solid waste crisis
The Lebanon municipal solid waste crisis
Insights into long-term solutions
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The Breakthrough Incubator
The Breakthrough Incubator
How to rapidly create and launch a new step-out business
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Digital transformation in developing countries
Digital transformation in developing countries
Promotion and adoption should be the main actions for companies and government
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Connected Education
Connected Education
Vodafone Power to you
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The future of higher education
The future of higher education
Transforming the students of tomorrow
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The Social and Economic Impact of Publicly Funded Research in 35 Participating Universities
The Social and Economic Impact of Publicly Funded Research in 35 Participating Universities
The Social and Economic Impact of Publicly Funded Research in 35 Participating Universities
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Our people adlittle

Our people

Our people create the difference we make for our clients, supporting them with proven strategies, innovative techniques and original ideas that find value unlock progress and create pathways to success.

Meet the team

Unlock a powerful difference

We work with ambitious thought leaders to uncover new growth opportunities, build innovation capabilities and transform organizations. Send us an email, get directly in touch with any of our industry professionals or make enquiries by phone with one of our global offices.

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