Financial services


Creating profit and progress

The financial services industry, which accounts for roughly 20% of the global economy, faces disruption from all sides. Increased competition, the impact of technology and digitalization, calls for greater financial stability and global volatility – demands on the sector are growing.

But with disruption comes opportunity. At ADL, we help our financial services clients to anticipate pressing challenges and innovate to capitalize on the potential of an industry changing at pace.
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From customer management to big data, analytics and payments technology – financial services will continue to play a key role in the future of every industry. Our services help clients realize potential and create value.

Digital Transformation
We help clients design and implement digital roadmaps, determining the appropriate levers, ecosystems and organizational considerations to drive through digital progress.
Omnichannel & Customer Management
We improve customer satisfaction and business performance using digital and IT innovation to optimize customer experiences and create better management tools.
Big Data & Analytics
We develop data analytics to predict and prevent clients' losses, identify opportunities for upselling and advance understanding of customer segmentation.
We develop disruptive operational approaches in payments to realize untapped potential in payments and portfolio management activities.


Asset Managers, Banks, Insurers, Payment System providers and new tech-led entrants to the market – we help Financial Services clients of every size and style to adapt to the demands of a rapidly changing world.

Our team have deep expertise, skills and experience in the full breadth of financial consulting, from wealth management, to coporate finance, risk and advisory. Together with our network of Open Consultants, we anticipate the challenges and opportunities presented by technology, regulatory demands and changing customer needs – linking people, technology and strategy to create a powerful difference for our clients in Finance and the industries it serves.

Our people adlittle

Our people

Our people create the difference we make for our clients, supporting them with proven strategies, innovative techniques and original ideas that find value unlock progress and create pathways to success.

Unlock a powerful difference

We work with ambitious thought leaders to uncover new growth opportunities, build innovation capabilities and transform organizations. Send us an email, get directly in touch with any of our industry professionals or make enquiries by phone with one of our global offices.