Beyond the Quality Revolution: Linking Quality to Corporate Strategy
Issue 1, 1991

Victor Hugo once wrote that "there is nothing like dream to create the future," and history supports his claim. Hugo's own countryman and contemporary, Jules Verne, imagined a time when rockets might carry passengers bound for the moon. Centuries earlier, Leonardo da Vinci sketched a helicopter that would prove remarkably similar to the first flying machines built more than 400 years later and a bicycle nearly identical to those in use today. But despite the brilliance of their vision, both Verne and da Vinci were unable to realize their dreams because many essential tools and technologies were unavailable during their lifetimes.