Operations management


Moving forward through complexity

External trends like increasing digitalization are driving operational performance along the entire value chain. From R&D to procurement, production, logistics, customer service, sales and general administration – companies need to improve agility and efficiency at every step to stay competitive.

Across the total range of industry and service sectors, we make a powerful difference to our clients – helping them adapt, innovate and transform their operations to accelerate performance and deliver the future of operations management.


At Arthur D. Little, we help our clients to excel in operational practices, from lean and agile to digitally enabled operations, and ensure measurable and lasting operational and financial performance – from quality and speed to cost and capital efficiency. 

Future of operations (Industry 4.0)
We help clients to successfully plan, implement and maintain Industry 4.0 applications to reshape operations towards full digitalization.
Total company performance
We help clients to improve their total company performance by transforming their organizations towards bottom-line optimization and best-practice orientation throughout the entire value chain.
Supply chain management
We help clients to ensure every part of the supply chain is seamlessly joined and quickly adaptive.
Procurement & sourcing
We help clients to achieve procurement value excellence. We enable your procurement organization to generate value, drive supplier-enabled innovation and manage increasingly complex supplier networks.
Production & logistics
We help clients to deliver breakthrough improvements of productivity, delivery performance and time to market in production, logistics and production and logistics networks.
Assets & capital projects
We develop tailored infrastructure asset management solutions according to TOTEX principles, achieving sustainable gains in free cash flow while achieving improved service quality.
Support organizations
We help support organizations in becoming value centers, orchestrating value creation at optimal overhead cost.


We are specialists in supply chain management strategy, helping clients optimize their operational performance. We’ve been perfecting our expertise over the course of our long history and have direct experience in almost every industry and sector all over the world. 

From energy to automotive, healthcare to supply chain management and beyond – today, we help clients overcome complex operational challenges and seize the most promising opportunities in all types of operations and logistics management.

Discover some of our most recent work here.

Our people

Our people create the difference we make for our clients, supporting them with proven strategies, innovative techniques and original ideas that find value unlock progress and create pathways to success.

Unlock a powerful difference

We work with ambitious thought leaders to uncover new growth opportunities, build innovation capabilities and transform organizations. Send us an email, get directly in touch with any of our industry professionals or make enquiries by phone with one of our global offices.