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Generating business value from data

Safeguarding reputation and improving efficiency through data-driven risk models

With advances in technology, companies are now collecting far greater quantities of data about their business processes and assets than before. However, existing assurance processes rarely benefit from this data, which limits access to richer insight and may lead to false assurance on...
Risk

Retail network – Radical changes ahead

Dealers’ future business models need to evolve towards a mobility-solutions hub

Technological disruptions and new client needs are causing the automotive industry to evolve toward a model based on mobility services. Mobility on demand will become its greatest component, which will require transitioning from a product model to a service model. Therefore, dealers...
Automotive

Transforming medical technology businesses to create value

There is significant value to be captured with digital products and services in the healthcare industry. However, existing medical technology companies going digital will require major business and operational model changes. This article ...
Healthcare & life sciences, Digital company transformation

Digitalization can make energy more affordable

An interview with Patrick Pouyanné, Chairman and CEO, TotalPatrick Pouyanné has been chief executive officer of Total since 2014, after the death of his predecessor, Christophe de Margerie, in Moscow. A year after, he became chairman of the board of directors. During his career at...
Oil & gas, Digital company transformation

The “human-to-technology” language challenge

It is often said that within every business is a technology business, with software central to enterprise success. However, translating ideas into working software is not easy. Looking at typical business-to-technology language problems, this...
Telecommunications, Information technology, Media & Electronics (TIME), Digital problem solving, Digital company transformation

Embrace the shadow

Shadow IT, systems built and used by business units without approval from the IT function, are now pervasive. Given that shadow IT is now a reality, this article outlines how companies and IT departments can embrace the trend in order to properly...
Digital problem solving, Digital company transformation, Information management

Four key questions to consider for successful digital

The majority of “analog-native” companies are struggling to become digitally mature enough to compete with “digital-native” rivals. How can they adapt strategies, business models, organizational structures and capabilities to remain competitive and ...
Strategy, Organization & transformation, Digital company transformation

Integrating lean principles into digital transformation

With the advent of digital, many organizations are looking to move away from lean management, in search of more radical performance gains. This article explains why lean principles are still vital, and how integrating them into digital transformation...
Digital company transformation, Operations management

“E-lectric” customers

Understanding customers’ online engagement with their power and gas utilities: The case of Spain

”Utilities, brace for the online impact.”The shift to online channels has long since ceased to be a current topic among companies in retail and banking, for example. These companies have redefined the customer relationship model, not only in their industries, but in other sectors as well...
Marketing & sales

The advent of consumer owned genetic profiles

Personal genetic services due for explosive growth

Access to genetic information is becoming critical to the effectiveness of a new wave of medical treatments that are becoming available now. Personalized genetic services companies will act as a disruptive forces that are consumerizing genomic testing and driving rapid transformation...
Healthcare & life sciences