Volker Pfirsching

Partner

Head, Global Digital Competence Center

Volker is a pioneer in digital shift and has deep expertise in comprehensive and successful digital transformation.

Education

University of Regensburg
Diplom-Wirtschaftsinformatiker (Business Information Systems)
University of Regensburg
Graduate of Intercultural Negotiations

Volker A. Pfirsching is a Partner at Arthur D. Little based in Munich. He is a member of the Central European Management Board and heads the global Digital Competence Center.

As a thought leader in Digital Disruption, Volker is engaged in many large-scale transformation projects, touching business and technology alike. He is founder of the Arthur D. Little Digital Center of Excellence and organizer and facilitator of Arthur D. Little digital roundtables, bringing together top executives to exchange in digital challenges.

After his studies, Volker joined the company in 2002 and has been a Partner since 2012. He has led a large number of client projects in Europe and abroad, focusing on successful and holistic digital transformations covering all aspects from strategy, business, technology and the essential “human factor”.

Recent Publications

11 technology trends for post-crisis success
Achieving excellence in insurance claims management
CLAIMS MANAGEMENT EXPERIENCE In today’s mature and hypercompetitive insurance market, insurance companies’ growth within their core business is often limited to winning customers from other insurers. Therefore, as this growth strategy results in high customer acquisition costs, it is critical for insurance companies to boost loyalty to ensure profitability.
Unleashing innovation in IT
IT is still often seen as inflexible and costly Digitalization has been at the top of the strategic agenda for over a decade (see Figure 1). IT assets, and the function that manages them, are usually seen as the backbone of the digitalization effort.

Volker A. Pfirsching is a Partner at Arthur D. Little based in Munich. He is a member of the Central European Management Board and heads the global Digital Competence Center.

As a thought leader in Digital Disruption, Volker is engaged in many large-scale transformation projects, touching business and technology alike. He is founder of the Arthur D. Little Digital Center of Excellence and organizer and facilitator of Arthur D. Little digital roundtables, bringing together top executives to exchange in digital challenges.

After his studies, Volker joined the company in 2002 and has been a Partner since 2012. He has led a large number of client projects in Europe and abroad, focusing on successful and holistic digital transformations covering all aspects from strategy, business, technology and the essential “human factor”.

Recent Publications

11 technology trends for post-crisis success
Achieving excellence in insurance claims management
CLAIMS MANAGEMENT EXPERIENCE In today’s mature and hypercompetitive insurance market, insurance companies’ growth within their core business is often limited to winning customers from other insurers. Therefore, as this growth strategy results in high customer acquisition costs, it is critical for insurance companies to boost loyalty to ensure profitability.
Unleashing innovation in IT
IT is still often seen as inflexible and costly Digitalization has been at the top of the strategic agenda for over a decade (see Figure 1). IT assets, and the function that manages them, are usually seen as the backbone of the digitalization effort.

More About Volker
  • University of Regensburg
    Diplom-Wirtschaftsinformatiker (Business Information Systems)
  • University of Regensburg
    Graduate of Intercultural Negotiations