Operations management

DELIVERING THE FUTURE
OF OPERATIONS

Moving forward through complexity

External trends like increasing digitalization are driving operational performance along the entire value chain. From R&D to procurement, production, logistics, customer service, sales and general administration – companies need to improve agility and efficiency at every step to stay competitive.

Across the total range of industry and service sectors, we make a powerful difference to our clients – helping them adapt, innovate and transform their operations to accelerate performance and deliver the future of operations management.
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ADDING VALUE ACROSS THE CHAIN

At Arthur D. Little, we help our clients to excel in operational practices, from lean and agile to digitally enabled operations, and ensure measurable and lasting operational and financial performance – from quality and speed to cost and capital efficiency. 

Future of operations (Industry 4.0)
We help clients to successfully plan, implement and maintain Industry 4.0 applications to reshape operations towards full digitalization.
Total company performance
We help clients to improve their total company performance by transforming their organizations towards bottom-line optimization and best-practice orientation throughout the entire value chain.
Supply chain management
We help clients to ensure every part of the supply chain is seamlessly joined and quickly adaptive.
Procurement & sourcing
We help clients to achieve procurement value excellence. We enable your procurement organization to generate value, drive supplier-enabled innovation and manage increasingly complex supplier networks.
Production & logistics
We help clients to deliver breakthrough improvements of productivity, delivery performance and time to market in production, logistics and production and logistics networks.
Assets & capital projects
We develop tailored infrastructure asset management solutions according to TOTEX principles, achieving sustainable gains in free cash flow while achieving improved service quality.
Support organizations
We help support organizations in becoming value centers, orchestrating value creation at optimal overhead cost.

SUPPLYING SUCCESS

We are specialists in supply chain management strategy, helping clients optimize their operational performance. We’ve been perfecting our expertise over the course of our long history and have direct experience in almost every industry and sector all over the world. 

From energy to automotive, healthcare to supply chain management and beyond – today, we help clients overcome complex operational challenges and seize the most promising opportunities in all types of operations and logistics management.

Discover some of our most recent work here.
DIGITIZING THE VALUE CHAIN
STAYING ON TRACK
OPTIMIZING SG&A, IMPROVING PROFITABILITY
HOW CAN YOU TRANSFORM AN AUTOMOTIVE SUPPLIERS’ OPERATIONS INTO DIGITAL?
Our client, among the top 25 automotive suppliers worldwide, wanted to benefit from the opportunities emerging digital technologies offer, and be at the forefront of digital value creation within its supplier segment.
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MAINTAINING WORLD-CLASS SERVICE IN A CHANGING ENVIRONMENT
A major Asian rail operator was already a leader in reliability and service; however, the operation had shifted to needing to be more customer-centric, while also progressively reducing costs over time. We came in to develop a long-term asset management vision and strategy for the railway.
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HOW CAN YOU BALANCE EVOLUTION AND REVOLUTION?
By setting up stringent program management, we contributed to the success of the program, a fast-growing production company got its SG&A expenses back on track after an over-proportional increase.
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LATEST INSIGHTS
We provide critical insight into industry challenges, accelerating performance, innovating through convergence and digital, and creating a positive impact in the world.
All Insights
Beyond cost efficiencies in shared service centers
Beyond cost efficiencies in shared service centers
Alternative focus to maximize shared service center value generation
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How data sharing is essential to deliver industry-wide transformation
How data sharing is essential to deliver industry-wide transformation
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Building a sustainable & highly productive supply chain
Building a sustainable & highly productive supply chain
How to take a holistic view for future success
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Embracing the telco productivity race
Embracing the telco productivity race
How telcos can sustainably attain higher productivity levels
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How insects can help reinvent the food chain
How insects can help reinvent the food chain
An interview with Antoine Hubert, Chairman and CEO, Ÿnsect
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Disruption — Can banks strike back?
Disruption — Can banks strike back?
“The universal banking model is inherently unstable and unworkable. No amount of restructuring, management change or regulation is ever likely to change that.”
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Why the bio-based materials market is finally poised for growth
Why the bio-based materials market is finally poised for growth
For decades, the market for bio-based materials[1] has been seen as promising without significantly taking off. Challenges in sourcing affordable and sustainable raw materials, achieving economies of scale, and securing sufficient end-market demand have all prevented the market from growing.
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Achieving resilience and sustainability for the EV battery supply chain
Achieving resilience and sustainability for the EV battery supply chain
Batteries are a key enabler of the clean energy transition in mobility, which makes their supply chains vital at a time when the electric vehicle (EV) market is growing dramatically and billion-dollar investments have been announced in new EV battery gigafactories around the globe.
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It’s time for a supply chain recalibration
It’s time for a supply chain recalibration
Preparing the business for future disruptions
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The pandemic stress test
The pandemic stress test
Why some companies passed and others failed The COVID-19 pandemic was an unprecedented stress test for businesses around the world, and ultimately a trigger for differentiation for those most willing to embrace change. Looking more closely at how companies have responded to the pandemic’s stress test, some commonalities emerge from those that succeeded in turning this crisis into opportunity. The winning recipe: rapid mobilization, a consistent search for growth, and a willingness to take on risks and innovate while acting defensively.
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The sustainable and highly productive supply chain
The sustainable and highly productive supply chain
Total synchronization of strategies and operational capabilities from consumer to supplier. Early on in the COVID-19 pandemic, people across the globe were anxious about the supply of household products and the long supermarket checkouts they faced to buy much-needed groceries. In March 2021, a cargo ship blocked the Suez Canal for days, sending global supply chains reeling. Today, extreme resource scarcity exists in many different industries around the world.
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Public procurement transformation in the GCC region – post-COVID-19 era
Public procurement transformation in the GCC region – post-COVID-19 era
Covid-19: A wake-up call for radical changes in public sector procurement in GCC
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Actions for post-crisis supply chain recovery
Actions for post-crisis supply chain recovery
Using recovery from the COVID-19 crisis as a catalyst for long-term transformation of supply chains and strategic growth
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The 5F War Room
The 5F War Room
Ensuring health & safety while preparing recovery and future growth
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Ambulance services – Optimizing operations
Ambulance services – Optimizing operations
Rethinking emergency services for efficiency
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Our people

Our people create the difference we make for our clients, supporting them with proven strategies, innovative techniques and original ideas that find value unlock progress and create pathways to success.

Meet the team

Unlock a powerful difference

We work with ambitious thought leaders to uncover new growth opportunities, build innovation capabilities and transform organizations. Send us an email, get directly in touch with any of our industry professionals or make enquiries by phone with one of our global offices.

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