The banking sector has been in crisis for years. More and more young people are turning away from the established stationary banking model. Instead, they prefer new financial services – mainly from the digital sector. This field is currently dominated by several start-up companies, as well as US technology giants Apple and Google. Apple Pay and Google Wallet have already started to conquer the field of mobile payment and digital banking. This development is a massive threat for traditional banking. Arthur D. Little’s Viewpoint explains how banks will have to look for new partners and alliances to fight back against the new competitors. They predict a convergence of banking and telecommunication. Telco companies seem to be suitable partners with which banks could enter the digital field. These companies have many customers and a deeper market penetration. Experts advise telecommunication companies to create new digital banking products. They also have a second big advantage for banks – a better reputation, as the financial crisis of 2008 is still affecting the global image of banking. New partners may help to start a successful comeback.