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Bohumil Hyánek

Principal

Bohumil Hyánek

Areas of Focus

Education

University of Economics, Prague
MSc in Int’l Relations
Cody High School
WY, USA

Past Experience

Veripark Germany
General Manager
Addiko Bank AG
Managing Director
VÚB banka
Director of Segment Management & CRM

Bohumil Hyánek

Bohumil is a Principal at Arthur D. Little, based in Prague, and a member of the Financial Services, TIME and Strategy & Organization Practices, focusing primarily on CX, CRM, cloud, digitalization, technology and innovation management. Bohumil has 12+ years’ banking and insurance experience working for Barclays, GE Capital, Erste Group, Intesa Sanpaolo, Addiko Group, and 8+ years in consulting and Microsoft technology solutions design for clients in the telecommunications, financial services, transportation, and public sectors. His most notable accomplishments include co-authoring several group-wide strategies and large-scale change programs, including a cloud-based CRM rollout in 8 countries, trading centralization for largest banking group in CEE and SEE region, predictive data analytics utilization in multiple leading banks.
 
Bohumil is fascinated and passionate about three topics in particular: cloud & digitalization, industry convergence and ML/AI-based innovations. He has worked to implement predictive modelling, ML-based business solutions, customer value management optimizations in cloud environment for several leading banking groups. Additionally, he has deep interest in the capability of innovations to enhance and change established business models.
 
Before joining ADL, Bohumil had worked for VeriPark, Addiko, Intesa, Erste Group, GE and Roland Berger Strategy Consultants. He holds a Master's degree in International Business from the Prague University of Economics and Business. Outside of work, Bohumil likes to read, bike, hike, alpine ski, snorkel and spend time with his daughters.

Embedded payments: Convenience at a cost?
Financial services
Embedded payments: Convenience at a cost?
In today’s fast-paced digital era, convenience has become the holy grail of modern living. From near-instant food delivery to seamless transportation services, technology continuously strives to make our lives easier. One notable advancement in this realm is embedded payments, in which transactions are seamlessly integrated into the user experience. Although embedded payments offer undeniable convenience for both consumers and businesses, it’s essential to carefully examine whether this convenience comes at an acceptable cost.
Find out more
Transforming insurance through AI
Financial services
Transforming insurance through AI
José González, Andreas Buelow, Bohumil Hyánek
The insurance landscape is on the brink of a transformational shift, driven by the convergence of data and artificial intelligence (AI). In a world where information is at the core of accurate pricing, and a business where innovation reigns supreme, leaders must embrace technological advancements to thrive in the digital era. In this Viewpoint, we embark on a journey through the promising future of insurance, exploring how AI technology revolutionizes the use of data in every aspect of this age-old sector.
Find out more
LEVERAGING AI TO TRANSFORM BANKING SALES
Financial services
LEVERAGING AI TO TRANSFORM BANKING SALES
The physical branch has been the primary sales channel for traditional banks, even as the broader business increasingly becomes digitalized. However, decreased foot traffic, digitally savvy consumers, competitive threats, artificial intelligence (AI), and technology transformation all challenge the status quo, demanding the digitalization of marketing and sales. Given the complexity of the value chain, this requires transformational change. This Viewpoint sets out an eight-stage approach to delivering digital sales success for banks.
Find out more

Bohumil Hyánek

Bohumil is a Principal at Arthur D. Little, based in Prague, and a member of the Financial Services, TIME and Strategy & Organization Practices, focusing primarily on CX, CRM, cloud, digitalization, technology and innovation management. Bohumil has 12+ years’ banking and insurance experience working for Barclays, GE Capital, Erste Group, Intesa Sanpaolo, Addiko Group, and 8+ years in consulting and Microsoft technology solutions design for clients in the telecommunications, financial services, transportation, and public sectors. His most notable accomplishments include co-authoring several group-wide strategies and large-scale change programs, including a cloud-based CRM rollout in 8 countries, trading centralization for largest banking group in CEE and SEE region, predictive data analytics utilization in multiple leading banks.
 
Bohumil is fascinated and passionate about three topics in particular: cloud & digitalization, industry convergence and ML/AI-based innovations. He has worked to implement predictive modelling, ML-based business solutions, customer value management optimizations in cloud environment for several leading banking groups. Additionally, he has deep interest in the capability of innovations to enhance and change established business models.
 
Before joining ADL, Bohumil had worked for VeriPark, Addiko, Intesa, Erste Group, GE and Roland Berger Strategy Consultants. He holds a Master's degree in International Business from the Prague University of Economics and Business. Outside of work, Bohumil likes to read, bike, hike, alpine ski, snorkel and spend time with his daughters.

Embedded payments: Convenience at a cost?
Financial services
Embedded payments: Convenience at a cost?
In today’s fast-paced digital era, convenience has become the holy grail of modern living. From near-instant food delivery to seamless transportation services, technology continuously strives to make our lives easier. One notable advancement in this realm is embedded payments, in which transactions are seamlessly integrated into the user experience. Although embedded payments offer undeniable convenience for both consumers and businesses, it’s essential to carefully examine whether this convenience comes at an acceptable cost.
Find out more
Transforming insurance through AI
Financial services
Transforming insurance through AI
José González, Andreas Buelow, Bohumil Hyánek
The insurance landscape is on the brink of a transformational shift, driven by the convergence of data and artificial intelligence (AI). In a world where information is at the core of accurate pricing, and a business where innovation reigns supreme, leaders must embrace technological advancements to thrive in the digital era. In this Viewpoint, we embark on a journey through the promising future of insurance, exploring how AI technology revolutionizes the use of data in every aspect of this age-old sector.
Find out more
LEVERAGING AI TO TRANSFORM BANKING SALES
Financial services
LEVERAGING AI TO TRANSFORM BANKING SALES
The physical branch has been the primary sales channel for traditional banks, even as the broader business increasingly becomes digitalized. However, decreased foot traffic, digitally savvy consumers, competitive threats, artificial intelligence (AI), and technology transformation all challenge the status quo, demanding the digitalization of marketing and sales. Given the complexity of the value chain, this requires transformational change. This Viewpoint sets out an eight-stage approach to delivering digital sales success for banks.
Find out more

More About Bohumil
  • University of Economics, Prague
    MSc in Int’l Relations
  • Cody High School
    WY, USA
  • Veripark Germany
    General Manager
  • Addiko Bank AG
    Managing Director
  • VÚB banka
    Director of Segment Management & CRM